Amazon Chime

Amazon Chime is a cloud based communications service that lets you meet, chat, and place business calls inside and outside your organization, all employing a single application irrespective of their geographical location. Amazon Chime is a service that runs securely on the AWS cloud, which frees IT from deploying and managing complex infrastructures.

To practice Chime, use this link: https://console.chime.aws.amazon.com/

With Amazon Chime, customers can:

• Conduct and attend online meetings with HD video, audio, screen sharing, meeting chat, dial-in numbers, and in-room video conference support.
• Customers can use chat rooms for persistent communications across desktop and mobile devices.
• Administrators manage policies and set up SSO or other advanced features using the Amazon Chime management console.
• Amazon Chime offers an easy-to-use app available for Windows, Mac, web, IOS, and Android devices.

Key benefits of using Amazon Chime:

• Participants can join meetings with one tap, or mark themselves as ‘running late’ to alert their colleagues that they are behind schedule.
• The visual roster allows users to work out who is present in the meeting, who has marked themselves as ‘running late, and where background noise is coming from, with the power to mute individual audio feeds.
• During meetings, screens are often shared from any device, by any participant, without requiring permission, and remote control can be enabled for individual screen shares.
• Meetings can be recorded, including video, voice, and shared content, with cloud storage allowing users to access recordings through their chat history on any device.
• Video conference calls can be conducted with up to 16 participants on desktops, or 8 on mobile devices, with participants’ videos displayed as tiles.
• Files can be attached to conversations to be shared with all participants, and searchable chat histories are automatically synchronized across devices.

Monitoring is a crucial part of maintaining the reliability, availability, and performance of Amazon Chime and your other AWS solutions. AWS provides the subsequent tools to monitor Amazon Chime, report issues, and take automatic actions when appropriate.

Below are the tools that we can use to monitor the chime.

• Amazon CloudWatch
• Amazon EventBridge
• Amazon CloudTrail

Compatible Platforms for Amazon Chime:

• Microsoft Windows 7, Windows 8.1, and Windows 10
• Apple Mac OS X, version 10.11 and above.
• Apple iOS, version 10.0, and above.
• Android, version 5.0, and above.

Anyone who has worked in the healthcare space for the last decade knows that Telemedicine is so hot right now. Salesforce has announced an integration with Amazon Chime that will allow for video calls between patients and providers out-of-the-box (a separate AWS Chime account is required).

Now your customers are going to be able to access video appointments through a secure Experience Cloud site.

Chime Alternates:

• Zoom Meetings
• Google Chat
• Go To Meeting
• Microsoft teams
• Adobe Connect
• Team Viewer
• Webex Suite
• BlueJeans Meetings

Conclusion: You can use Chime for online meetings, video conferencing, calls, chat, and to share content, both inside and out of doors of your organization especially nowadays on Health cloud and telemedicine.